CHRISTMAS HOLIDAY RETURN POLICY

All items purchase between Nov. 1 and Dec 24th are eligible to return until Jan 31, 2023.

The item must be in new condition and returned in original packaging.


Carved Lake Art offers a no questions asked return policy The product must be shipped back (at customers expense) to our warehouse in original packaging with no damage to packaging or product
within is 3 weeks of the original ship date. There are no restocking fees but our original outgoing shipping expense will be deducted from your refund,. Please email us at [email protected] for
an authorization to return any product. If your item was damaged in transit or has a defect please email us at [email protected] for and
exchange. Please include a photo of the damage with your email. In the event of damage or defect we will cover all expenses.
If you are returning for refund please make sure to insure your shipment. Refunds are not given for items that arrive here that have been damaged in transit.
Please do not apply any extra labels, tape or writing on the box.

Unshipped orders may be cancelled with no expense to the customer. Orders cancelled while in transit or after received will be charged the original shipping fee.